Google vs. OpenAI vs. Visa: competing agent protocols threaten the future of AI commerce

Google vs. OpenAI vs. Visa: competing agent protocols threaten the future of AI commerce - Professional coverage

AI Payment Protocols: How Google, OpenAI, and Visa Are Shaping the Future of Commerce

The Battle for AI Commerce Dominance

As artificial intelligence continues to transform how we shop and interact with digital platforms, a new frontier has emerged in the form of AI payment protocols. The recent announcement that Walmart would integrate with ChatGPT highlighted a critical challenge in AI-enabled commerce: how to securely enable AI agents to complete transactions on behalf of users. This development comes as rival AI payment standards emerge among technology giants, creating both opportunities and challenges for the future of automated commerce.

The shift from traditional browsers to chat platforms like ChatGPT represents a fundamental change in how consumers access information and make purchasing decisions. When users ask for product recommendations within these platforms, they currently face the friction of clicking through to external sites to complete transactions. The missing piece has been a trusted infrastructure that would allow AI agents to securely handle payments while satisfying the security concerns of both consumers and financial institutions.

Three Competing Standards Emerge

Within a remarkably short timeframe, three major players have introduced competing protocols aimed at solving this trust problem. Google launched its Agent Pay Protocol (AP2) with an impressive roster of partners including PayPal, American Express, Mastercard, Salesforce, and ServiceNow. Not to be outdone, OpenAI partnered with Stripe to introduce the Agentic Commerce Protocol (ACP). Most recently, Visa entered the arena with its Trusted Agent Protocol (TAP), signaling that traditional payment processors recognize the significance of this emerging space.

All three protocols share a common goal: establishing a trust layer that convinces banks and consumers that their money remains secure when handled by AI agents. However, their approaches differ significantly in implementation and technical requirements. This divergence in methodology reflects the broader uncertainty about how AI commerce should be structured and regulated.

Technical Distinctions and Implementation Challenges

The technical differences between these protocols reveal varying philosophies about how AI commerce should be secured. Both Visa’s TAP and Google’s AP2 rely on cryptographic proofs to demonstrate that an agent is acting on an individual’s behalf. TAP operates through an approved agent list with digital keys, while AP2 utilizes digital contracts that serve as proxies for human approval.

OpenAI’s ACP takes a different approach, requiring minimal infrastructure changes by essentially positioning the agent as an information courier to merchants. This lighter implementation may appeal to companies seeking faster deployment, though questions remain about its long-term security robustness. As these protocols evolve, we’re seeing parallels to how world models are transforming AI development across multiple industries.

The Walled Garden Dilemma

A significant concern with competing protocols is the potential creation of walled gardens that limit interoperability. Enterprises face the risk of committing to a platform and payment standard that may not work with others, creating vendor lock-in and limiting flexibility. This challenge is particularly acute for organizations that serve as merchants of record, as they need to trust that agents contacting them genuinely represent customers.

Louis Amira, CEO of agent commerce startup Circuit and Chisel, notes that while this creates opportunities for interoperability specialists, it generates confusion for enterprises. “The better the protocol proposals get, the more likely they are to end up being walled gardens and very hard to interoperate,” Amira observed. This situation mirrors challenges seen in other emerging technology sectors, similar to how AI-powered interviews are revolutionizing customer interactions across multiple platforms.

Industry Implications and Future Directions

The emergence of multiple protocols underscores how early we remain in the development of shopping agents. Despite high-profile integrations like Walmart with ChatGPT, widespread adoption depends on resolving these standardization issues. The industry faces a critical period of experimentation and potential consolidation as stakeholders evaluate which approach offers the best balance of security, usability, and interoperability.

Wayne Liu of Perfect Corp. suggests that multiple protocol proposals ultimately benefit the ecosystem through increased learning and innovation. “This is where the importance of open source exists because it will be the driving force to put everything together,” Liu commented. This evolutionary process resembles how gaming data is fueling AI advancements in unexpected ways.

The Path Forward for Enterprises

For businesses navigating this landscape, the current recommendation involves experimenting with multiple protocols while monitoring industry developments. The ideal outcome would be a unified standard that incorporates the best features of each proposal, though achieving this may take several years of competition and collaboration. During this period, companies should maintain flexibility in their AI commerce strategies and avoid over-commitment to any single platform.

The coming months may see additional entrants to this space, particularly from major retailers and chat platforms that have yet to declare their positions. As the technology evolves, we may see parallels to how next-generation power solutions are transforming infrastructure, with multiple competing approaches eventually converging toward industry standards.

What remains clear is that the race to establish AI payment protocols represents more than just technical standardization—it’s about defining the future relationship between artificial intelligence, commerce, and consumer trust. The decisions made in this space over the coming year will likely shape how we interact with AI in commercial contexts for decades to come.

Based on reporting by {‘uri’: ‘venturebeat.com’, ‘dataType’: ‘news’, ‘title’: ‘VentureBeat’, ‘description’: ‘VentureBeat is the leader in covering transformative tech. We help business leaders make smarter decisions with our industry-leading AI and gaming coverage.’, ‘location’: {‘type’: ‘place’, ‘geoNamesId’: ‘5391959’, ‘label’: {‘eng’: ‘San Francisco’}, ‘population’: 805235, ‘lat’: 37.77493, ‘long’: -122.41942, ‘country’: {‘type’: ‘country’, ‘geoNamesId’: ‘6252001’, ‘label’: {‘eng’: ‘United States’}, ‘population’: 310232863, ‘lat’: 39.76, ‘long’: -98.5, ‘area’: 9629091, ‘continent’: ‘Noth America’}}, ‘locationValidated’: False, ‘ranking’: {‘importanceRank’: 221535, ‘alexaGlobalRank’: 7149, ‘alexaCountryRank’: 3325}}. This article aggregates information from publicly available sources. All trademarks and copyrights belong to their respective owners.

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