Privacy Policy for IMD Supply (imdsupply.com)

Last Updated: October 26, 2023

Welcome to IMD Supply (“we,” “our,” or “us”). We are committed to protecting your privacy and safeguarding your personal data. This Privacy Policy explains how IMD Supply, accessible from https://www.imdsupply.com, collects, uses, discloses, and secures information about you when you visit our website, use our services, or interact with us.

By accessing or using our website and services, you consent to the practices described in this Privacy Policy. If you do not agree with the terms of this policy, please do not access the website or use our services.

1. Information We Collect

We collect information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with a particular consumer or household (“Personal Information”). The types of Personal Information we collect depend on your interaction with us and may include:

Identifiers: Such as your name, postal address, email address, telephone number, or similar identifiers when you create an account, place an order, or contact us.
Commercial Information: Records of products or services purchased, obtained, or considered, including your order history and shopping cart details.
Financial Information: Payment card numbers, billing addresses, and other financial details necessary to process your transactions. Please note that we use third-party payment processors, and we do not store full payment card details on our servers.
Internet or Other Electronic Network Activity Information: Such as your IP address, browser type, operating system, referring URLs, information about your interactions with our website (e.g., pages viewed, links clicked), and other browsing data.
Geolocation Data: General location information derived from your IP address to provide localized content and comply with regional regulations.
Professional or Employment-Related Information: If you apply for a job with us, we collect information such as your resume, cover letter, and professional qualifications.
Inferences: Drawn from any of the information we collect to create a profile about your preferences and characteristics.

We collect this information directly from you, automatically through your use of our services, and from third-party sources (e.g., analytics providers, social media platforms).

2. How We Use Your Information

We use the information we collect for various business purposes, including:

To Fulfill Your Orders and Provide Services: Processing your purchases, payments, and deliveries; managing your account; and providing customer support.
To Communicate With You: Sending you transactional messages (e.g., order confirmations, shipping notifications), responding to your inquiries, and sending you administrative information.
For Marketing and Advertising: Subject to your preferences and applicable law, we may send you promotional communications about our products, services, and offers. You can opt-out of marketing communications at any time.
To Improve Our Website and Services: Analyzing how users interact with our website to enhance user experience, develop new features, and personalize content.
For Security and Fraud Prevention: Detecting, preventing, and addressing technical issues, security breaches, and fraudulent or illegal activity.
For Legal and Compliance Purposes: Complying with legal obligations, resolving disputes, and enforcing our agreements.

Our legal basis for processing your Personal Information is typically your consent, the necessity for the performance of a contract with you, or our legitimate business interests.

3. Cookies and Similar Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities.

Cookies: Small data files stored on your device. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain until deleted) for purposes such as remembering your login credentials, shopping cart contents, and website preferences.
Types of Cookies We Use:
- Essential Cookies: Required for the website to function and cannot be switched off.
- Performance and Analytics Cookies: Allow us to count visits and traffic sources to measure and improve site performance.
- Functionality Cookies: Enable enhanced functionality and personalization.
- Targeting/Advertising Cookies: Used to build a profile of your interests and show you relevant advertisements.

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

4. How We Share Your Information

We do not sell your Personal Information to third parties. We may share your information in the following circumstances:

Service Providers: We share information with trusted third-party vendors who perform services on our behalf, such as payment processing, order fulfillment, data analysis, email delivery, hosting services, and customer service. These providers are contractually obligated to protect your data.
Business Transfers: In connection with a merger, acquisition, financing, or sale of assets, your information may be transferred to a successor entity.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Protection of Rights: To enforce our Terms of Service, protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others.

5. Data Security

We implement appropriate technical and organizational security measures designed to protect the security of your Personal Information. These measures include encryption (SSL/TLS) for data in transit, secure servers, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

6. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your Personal Information, which may include:

Access and Portability: The right to request access to and a copy of the Personal Information we hold about you.
Correction: The right to request correction of inaccurate or incomplete Personal Information.
Deletion: The right to request the deletion of your Personal Information, subject to certain exceptions.
Opt-Out of Marketing: You can unsubscribe from our marketing communications by following the instructions in those emails or by contacting us.
Restriction and Objection: The right to object to or request restriction of processing of your Personal Information.
Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request in accordance with applicable law. We may need to verify your identity before processing your request.

7. Children’s Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect Personal Information from children under 16. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a child under 16 without verification of parental consent, we will take steps to remove that information from our servers.

8. International Data Transfers

IMD Supply is based in the United States. If you are accessing our website from outside the United States, please be aware that your information will be transferred to, stored, and processed in the United States, where our servers are located and our central database is operated. The data protection laws in the United States may differ from those of your country of residence. By using our services, you consent to the transfer of your information to the United States. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other reasons. The “Last Updated” date at the top of this policy will indicate when the latest revisions were made. We encourage you to review this policy periodically. If we make material changes, we will notify you by posting a notice on our website or by sending you a notification.