Salesforce adds voice calling to Agentforce AI customer service software
Salesforce Agentforce Voice AI Transforms Customer Service with Natural Speech Revolutionizing Customer Interactions with AI Voice Technology Salesforce has announced…
Tag: Customer service
New Legislation Is Likely To Drive AI Adoption Rather Than Create Jobs
New Legislation May Accelerate AI Adoption Rather Than Job Creation The recent introduction of the Keep Call Centers in America…
Move from reactive to proactive customer service
Proactive Customer Service Strategy | Future of Customer Experience The Shift from Reactive to Proactive Customer Service Customer experience is…